Orders & delivery
Where a parcel is, a change of address, or something that arrived less than perfect.
Shipping & returnsLet's talk
No ticket numbers, no chatbot loop. Send us a message and a person who actually makes this stuff will get back to you within one working day.
Prefer your own inbox? Write to us and we will pick it up from there.
hello@alsoo.co.zaJohannesburg, South Africa
When we reply
Weekdays, within one working day. Messages that land over a weekend get answered on Monday — we would rather give you a real answer late than a useless one fast.
Might be quicker
Where a parcel is, a change of address, or something that arrived less than perfect.
Shipping & returnsWhich format suits you, what is in the flask, how much caffeine, how to make it.
Read the FAQsHotels, guesthouses, gyms, offices and events. Trade pricing and branded flasks.
Hospitality